San-X Rilakkuma Clear File San-X

Prompt shipping and expert packing

Due to our longstanding partnership with UPS FedEx DHL, and other leading global carriers, we can offer a variety shipping options. Our warehouse staff are trained to pack your goods precisely according to the specifications we offer. Before shipping, all goods are thoroughly inspected and securely secured. Each day, we ship to thousands of customers in different countries. This shows how we're dedicated to be the largest online retailer in the world. We have distribution centers as well as warehouses in Europe and the USA.

Orders that include more than 1 item are assigned processing periods for each item.

We will inspect each and every one of the products before they are shipped. Currently, most orders are delivered within 48 hours. The expected delivery time will be between 3-7 days.

Returns

The inventory is always changing and we do not control it completely because many parties are involved, including our warehouse and factory. The levels of stock can change at any given time. Be aware that your order may be out of stock once your order has been made.

Our policy lasts for 30 days. We will not return or exchange your purchase after 30 days since the purchase.

Your item must be in its original packaging and in good condition. It must also not be used. It should also be in the original packaging.